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- TUTORIAL.DOC POOL SERVICE BILLING SELZ SOFTWARE DESIGNS INC.
- Version 1.50
-
- ┌───────────────────────────────────────┐
- │ POOL SERVICE BILLING Program Tutorial │
- └───────────────────────────────────────┘
- ■ As You proceed step by step through this tutorial You will perform all of the
- functions provided by the program. We will begin by creating a new
- subdirectory to contain the data we create. Three customers will be created
- and manipulated during Your cruise down the river of knowledge. Begin by
- formatting 6 diskettes, we will use them whenever backup is required.
-
- ■ During the tutorial you will need to Enter data. The data that you will
- type will be enclosed in curly brackets, e.i. {DATA}. Do not type the {}.
- ┌────────────────┐
- │ Tutorial Setup │
- └────────────────┘
- ■ Set the date to January 20. Type {DATE 1/20/Current Year} press Enter.
- ■ Later on at the end of the tutorial You will Be reminded to set it back to
- todays date.
- ■ To help You see the name of the directory You are currently in type {PROMPT
- $T $D$_$P$G} and press Enter.
- ■ Move to the root directory of the C: drive by typing {C:} and pressing Enter.
- ■ Then type {CD\} and press Enter.
- ■ You should now see the time and date on the first line followed by the root
- directory prompt that looks like C:\> .
- ■ Now Enter the commands to move to the subdirectory where the BILLING program
- is located. Assuming that you installed the program in a subdirectory called
- POOLSERV, you would type {CD\POOLSERV} and press Enter. The prompt then
- should look like C:\POOLSERV>.
- ■ Type {POOLSERV} in order to start the program. If this is the first time you
- have run POOLSERV, the customizer screen will appear. If this is true skip
- the next two steps.
- ■ From the main menu press {s} for the Special programs menu.
- ■ Press {c} for the Customize the system menu. (Have you noticed that a
- selection can Be made by using the first letter of the desired function? The
- up and down cursor keys will also move the selection highlight Bar).
-
- ┌─────────────────────────────────┐
- │ Establish the TEST subdirectory │
- └─────────────────────────────────┘
- ■ Press Esc(ape) to go to the next screen.
- ■ Press the down cursor key until the Data Files line is selected.
- ■ Type {C:\TEST} then use the space Bar to remove any remaining characters on
- the line.
- ■ Then press Esc(ape) for the system to update its files.
- PAGE 2
-
-
- ┌──────────────────┐
- │ Build customer 0 │
- └──────────────────┘
- ■ If the Special Program Menu appears then press press {q} to go to the Main
- Menu screen.
- ■ From the Main Menu press {c} for Customers.
- ■ Press {a} to add a customer.
- ■ Type {Allied Construction} and press Enter.
- ■ Type {allied 2345 Pinetree Lane 213} and press Enter.
- ■ Type {y} and press Enter
- ■ Type {5408 Business Road} and press Enter TWICE.
- ■ Type {Mytown} and press Enter.
- ■ Type {State} and press Enter.
- ■ Type {12345-6789} and press Enter TWICE.
- ■ Type {(704) 555 1212} and press Enter.
- ■ Type {james mason} and press Enter.
- ■ Type {3450} and press Enter.
- ■ Type {Pool located at 2345 Pinetree Lane} and press Enter.
- ■ Type {Lot number 213}
- ■ If something needs changing, change it now using the up and down cursor
- movement keys.
-
- ■ If everything looks Ok then press Esc(ape).
- ■ As a Precaution you are Provided the choice of not updating the file, just in
- ■ case you decide against it.
- ■ To update the customer file press Enter.
- ■ You have decided that $16.25 will cover the cost of Pool service this month
- so type {1625} and press Enter.
- ┌──────────────────┐
- │ Build customer 1 │
- └──────────────────┘
- ■ We want to create another customer so type press Enter.
- ■ Type {Allied Construction} and press Enter.
- ■ Type {allied 2685 Pinetree Lane 345} and press Enter.
- ■ Type {y} and press Enter
- ■ Type {5408 Business road} and press Enter TWICE.
- ■ Type {Mytown} and press Enter.
- ■ Type {State} and press Enter.
- ■ Type {12345-6789} and press Enter TWICE.
- ■ Type {(704) 555 1212} and press Enter.
- ■ Type {james mason} and press Enter.
- ■ Type {3450} and press Enter.
- ■ Type {Pool located at 2685 Pinetree Lane} and press Enter.
- ■ Type {Lot number 345}
- ■ If something needs changing, change it now using the up and down cursor
- movement keys.
- ■ If everything looks Ok then press Esc(ape).
- ■ To update the customer file press Enter.
- ■ You have decided that $16.25 will cover the cost of Pool service this month
- so type {1625} and press Enter.
- PAGE 3
-
-
- ┌──────────────────┐
- │ Build customer 2 │
- └──────────────────┘
- ■ We want to create another customer so press Enter.
- ■ Type {Joseph Doaks} and press Enter.
- ■ Type {doaks joseph} and press Enter.
- ■ Type {y} and press Enter
- ■ Type {2745 Jasmine Lane} and press Enter.
- ■ Type {Suite 785} and press Enter.
- ■ Type {Mytown} and press Enter.
- ■ Type {State} and press Enter.
- ■ Type {77777-7777} and press Enter Twice.
- ■ Type {(674) 523 1907} and press Enter.
- ■ Type {gerry bloom} and press Enter.
- ■ Type {2400} and press Enter.
- ■ If something needs changing, change it now using the up and down cursor
- movement keys.
- ■ If everything looks Ok then press Esc(ape).
- ■ To update the customer file press Enter.
- ■ You have decided that $13.25 will cover the cost of Pool service this month
- so type {1325} and press Enter.
- ■ We are through creating customers so press Esc(ape).
-
- ┌───────────────────┐
- │ Check what we did │
- └───────────────────┘
- ■ You should be back to the Customer Menu, press {d} to display customers.
- ■ Press Enter.
- ■ Type {a} then press Esc(ape).
- ■ You are now Presented with a list of all customers whose last name Begins
- with an "A".
- NOTE: You can see now, why we created sort handles by using Allied followed
- by the address of the property where the pool was physically located. Think
- about servicing 100 pools for Allied Construction. This way helps you to
- select the desired pool.
- ■ We want the first one so press Enter.
- ■ The information for customer 0 is now displayed. Whenever you are through
- checking the data press Esc(ape).
- ■ Type {1} and press Esc(ape), and we move to the customer 1.
- ■ Press Esc(ape) and then type {2} and press Esc(ape) and we move to customer
- 2.
- ■ Now press Esc(ape) and then type {3} and press Esc(ape) . The program
- attempted to access the next customer (#3 which does not exist) and informs
- you of that fact.
- ■ Press the space bar to continue. Press Enter Twice. Type {y} and press
- Esc(ape) to return to the Customer Menu.
- ┌────────────────────────┐
- │ Summary to this Point ║│
- └────────────────────────┘
- ■ You began by establishing a TEST subdirectory for temporary storage of our
- tutorial data. You then added three new customers and checked the results.
- You have learned how to move the cursor both on selection screens as well as
- data entry screens.
- PAGE 4
-
-
- ┌─────────────┐
- │ Print Bills │
- └─────────────┘
- ■ You should be located at the Customer Menu.
- ■ Press {q} for Quit and you will be returned to the Main Menu.
- ■ Press {p} to move to the Print Menu.
- ■ Press {r} to begin printing the monthly bills.
- ■ To the Question of do you want to add a message this month, press Enter.
- ■ Type {For the month of February ONLY!} and press Enter.
- ■ Type { 50% off on all Pool Covers} and press Enter.
- ■ Press Enter TWICE and the Billing Data screen is presented.
- ■ Press the Enter key three times to accept the defaults ALL, N, and the date
- the payment is due that you Entered into the system when the Customizer was
- run.
- ■ Now align the paper in the printer so that the paper is at the top edge.
- ■ When finished press Esc(ape).
- ■ Three bills will be printed, one for each customer you created.
- ■ Review the bills. If your company name and address is less that 40 columns
- wide it prints out in large characters at the top of the bill, otherwise it
- will print in normal size. The line of ======'s indicates where the bill
- should be folded in order to use a window envelope which allows the Customer
- name and address to show through.
- ■ Notice that the bill has an invoice number. You could use two part paper and
- file your copy of the bill by invoice number within each customer's folder.
- The invoice number really has no meaning in that it is merely a sequential
- number and is not stored anywhere except on the bill itself.
- ■ The first line after the invoice number displays comment number 1, 2, 3, or
- 4, those comments that are blank are not printed.
-
- PAGE 5
-
- ■ You should see that the previous balance on all bills is $00.00.
- ■ When you customized the system you Entered a Service Message. You now see it
- followed by the words {for FEB} with the amount of money billed monthly.
- Later we shall see that this line was added to the current account file for
- each customer.
- ■ A line then appears that states "The total payment of" $xx.xx "is DUE on"
- followed by the month, the day you Entered as being the due date, and
- finally the year. The month printed will be determined by whether you bill
- Before or After your service is performed.
- ■ Notice your sales message for this month.
- After printing the bills, a message is displayed reminding you to "Check the
- invoices now". If everything looks correct, then you would run the month end
- program. In this case we want to make a correction. Press the Esc(ape) key.
- ■ Now lets assume that Joe Doaks has been billed too little. We should have
- Entered $34.00 not $24.00. Lets fix that bill and reprint it.
- PAGE 6
-
-
- ┌─────────────────────────┐
- │ Change Doaks $24 to $34 │
- └─────────────────────────┘
- ■ You are at the Print Menu so press {q} and the system moves back to the Main
- Menu.
- ■ Now press {a} for Accounts menu.
- ■ Press {c} (Current) and the customer select screen is presented.
- ■ Type {2} (Joe Doaks customer number) and press Esc(ape).
- ■ The screen now displays the current account records for Joseph Doaks. Using
- the down cursor key move the cursor to the Billed field for the monthly
- charge of $24.00. Using the backspace key remove the 2400. Type {3400}.
- ■ Press Esc(ape).
- ■ Type {2} and press Esc(ape), and you will see that the entry has been changed
- to $34.00 and a new balance of $47.25 has been created.
- ■ Press Esc(ape).
- ■ Press Enter TWICE type {y} and press Esc(ape). This brings us back to the
- Accounts menu.
- ■ Press {q} to Bring us back to the Main menu.
- ■ Now we have to update Joe's customer record so that next month it will be
- correct.
- ■ Press {c} to move to the customer menu.
- ■ Press {u} for update which brings you to the customer selection screen.
- ■ Type {2} then press Esc(ape).
- ■ Move cursor to the Monthly Service Charge entry.
- ■ Press the backspace key FOUR times.
- ■ Type {3400} to change the value to $34.00.
- ■ Now press Esc(ape).
- ■ Press Enter to update the Customer File with this updated record.
- ■ Press Enter TWICE. Type {y} and press Esc(ape).
- ■ Type {q} to get back to the Main Menu.
- ■ Type {p} to print Joe's Bill.
- ■ Press {b} for bills.
- ■ Press Enter. Create the sales messages just as you did before. Press Enter
- repeatedly until you are presented with the billing Data screen, type {one}
- and press Enter.
- ■ Then type {y} and press Enter TWICE.
- ■ This brings up the customer selection screen. Type {2} then press Esc(ape).
- ■ Align the printer paper and press Esc(ape).
- ■ You can see that the billed amount has changed to $34.00.
- ■ Before we run Month End lets check the current accounts. Press Esc(ape).
- ■ Type {q} to return to the Main Menu.
- ■ Type {a} to go to the Account menu.
- ■ Type {c} for Current months files.
- ■ Press Esc(ape) to look at the Current Account for customer 0.
- ■ Press Esc(ape). Type {1} and press Esc(ape) to see customer 1.
- ■ Press Esc(ape). Type {2} and press Esc(ape) to see customer 2.
- ■ Press Esc(ape). Press Enter TWICE. Type {y} and press Esc(ape).
- ■ Type {q} to return to the Main Menu.
- PAGE 7
-
-
- ┌───────────┐
- │ Month End │
- └───────────┘
- ■ If this were the real world you would mail out the bills you just created.
- Next you will need to run the month end program. It will move all of the
- current account information into the history accounts.
- ■ Type {m} to go to the Month/Year End Menu.
- ■ Type {e} for End of month update.
- ■ At this stage you will see messages appearing on the left and then the right
- side of the screen. The program is reading each of the current months
- account files and transferring the data to the history account files. At the
- same time, since the data is transferred to the history files, the current
- files are being deleted.
- ■ Now the program asks if you have the formatted diskettes to back up the data.
- NOTE: Since this is month 01 it asks for the ODD MONTH diskettes. Yes
- that's right, on the even months it will prompt you for the EVEN MONTH
- diskettes. You should have plenty of formatted diskettes. The actual number
- will be determined by the number of customers you have. For the tutorial you
- need 1 of each, 1 ODD and 1 EVEN. Alternating between the two sets will
- provide all the backup you need. As time progresses you will be able to
- determine if you need more diskettes. Remember to label the diskettes ODD
- and EVEN, and number them 1, 2, 3, 4, 5, etc. Since we have our formatted
- diskettes, press Enter.
- ■ Press the space bar to continue.
- ■ Insert disk 1, and press the space bar. The system performs a backup of the
- data files we have created so far.
- ■ To make sure the backup diskettes are good the system will now restore the
- data from the diskettes back to the hard drive. Press the space bar to
- continue. Following the instructions, insert disk 1 and press the space bar.
- If there were no errors, the restore worked properly, so press Enter. We are
- finished with the End of month update. If no errors were displayed by DOS
- press Enter. If errors had occurred you would press Esc(ape).
- ■ Type {q}, then {a}, then {c}, the press Esc(ape) and we see customer 0's
- current account. Notice that the only thing in the current account is the
- balance from last month. Look at customer 1 and 2 to verify their accounts.
- ┌──────────────────────────┐
- │ Look at History Accounts │
- └──────────────────────────┘
- ■ Return to the Accounts Menu and type {h}. You are now asked if you want to
- look the 92 history accounts. The answer is yes. This really becomes
- important next year when you may want to look at last years history account.
- ■ Press Enter to continue. Look at customer 0, 1, and 2, and then return to
- the MAIN MENU. If you have trouble doing this review the previous pages.
- PAGE 8
-
-
- ┌─────────────┐
- │ Post checks │
- └─────────────┘
- ■ From the Main Menu exit the billing program back to the DOS prompt.
- ■ We want to run year end programs so type {DATE 12-21-92} and press Enter.
- ■ Assume now that each customer mailed in a check for their out standing debt.
- ■ Type POOLSERV and press Enter. You should be at the Main Menu.
- ■ Type {a}, then {c}, and press Esc(ape).
- ■ Type {12-10-92} and press Enter.
- ■ Type {Check number 2854 dated 12-05-92} and press Enter THREE times.
- ■ Type the same amount as the balance amount. In the case of customer 0 the
- amount is {5075}, then press Esc(ape).
- ■ Do so the same for the other two customers, varying the date and check
- number.
- ■ When finished return to the Main Menu.
- ┌─────────────┐
- │ Print Bills │
- └─────────────┘
- ■ From the Main Menu press {p} to move to the Print Menu.
- ■ Press {b} to begin Printing the monthly Bills.
- ■ Examine the bills. We politely thank the customer for any payment made
- during this month.
- ■ Return to the Main Menu.
- ┌───────────────────────────────────┐
- │ End of month update (at year end) │
- └───────────────────────────────────┘
- ■ Type {m}, then {e} again we see the current file rolling into the history
- files. Since the month is 12 we are prompted for the EVEN MONTH diskettes
- for the backup.
- ■ Press Enter. Follow the instructions to backup and restore the data files.
- Assuming no errors were displayed press Enter.
- ■ Now here is something new. It is now year end and the system is going to
- back up the account files. WE NEED SOME FORMATTED DISKETTES for year end.
- ■ Press the space bar to continue. For the tutorial you may use the same
- diskettes that you used for the Month End backup. Just remember that you
- would use a set of diskettes labeled YYYY (the year the backup was made)
- History records.
- ■ Press Enter. Continue on through the restore function.
- Again we had no errors so press Enter. Notice that these backups take on a
- greater significance. They serve as accounting records for the current year.
- ■ You would label these diskettes {1993 History Records} and place them in a
- safe place.
- ■ Press Esc(ape). You are asked if you want to print the accounting records.
- ■ Press Enter THREE TIMES.
- ■ After aligning the paper in the printer, press Esc(ape). This is the
- printout of the current year history records.
- ■ Return to the Main Menu
- Page 9
-
-
- ┌───────────────┐
- │ Other Reports │
- └───────────────┘
- ■ Type {p} to go to the Print Menu.
- ■ Type {m}, align paper, press Esc(ape). This is the Maintainer reports, one
- for each employee, showing the customers that he or she services.
- ■ Type {c}. This reports list all customers.
- ■ You select one of the three options. Type {a} for All customers. Type {o}
- for Only Active customers. Type {o} again for Only Inactive customers. Lets
- select All customers by typing {a}.
- ■ Now for mailing labels, type {L}, Type {o} to select ONLY ACTIVE CUSTOMERS
- and press Enter. Align the 1 X 3 1/2 inch LABELS, then press Esc(ape).
- ■ After printing the LABELS the program tells you to once again align the
- PAPER. Press Esc(ape).
-
-
- ┌─────────┐
- │ The End │
- └─────────┘
- ■ Now that you are finished with the tutorial you need to reset the system.
- ■ Return to the MAIN MENU, type {s} to go to the Special program menu.
- ■ Type {c} to Customize the system.
- ■ Press Esc(ape).
- ■ Change the Data Files: entry back to the name of the subdirectory you want
- to store your BILLING data in.
- ■ If you want to use your 1.44 or 1,2 diskette drive for backups you could
- change the Diskette Drive ID: entry to the desired drive ID.
- ■ When finished press Esc(ape) this returns you to the Special programs menu.
- ■ Type {q} TWICE.
- ■ Press Enter, then press Esc(ape) repeatedly, until you return to the DOS
- prompt.
- ■ Change the date back to todays date by typing {DATE} and pressing Enter.
- ■ AT the date prompt type in todays date and press Enter.
- ■ If you want to keep the files that you created during this tutorial then you
- are finished and can quit.
- ■ If you want to delete the files you created during this tutorial Type {C:}
- and press Enter.
- ■ Type {CD\TEST} and press Enter. This will place the system in the TEST
- subdirectory.
- ■ Make sure the prompt C:\TEST>. If it DOES NOT then quit now before you
- delete something important from your hard drive.
- ■ Type {DEL *.*} and press Enter. Type {y} if you want to delete the Test
- files you created during this tutorial.
- ■ Now type {cd..} and press Enter. Now type {rd test} and press Enter to
- remove the TEST subdirectory from your hard drive.
-
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- END TUTORIAL.DOC POOL SERVICE BILLING SELZ SOFTWARE DESIGNS INC.